Privacy Policy

This Privacy Policy is intended to inform you about what personal data we process when you visit our website and your rights. We therefore kindly ask that you read through the following explanations carefully.

Personal data means any information relating to an identified or identifiable natural person. This includes your name, address and communication data or your e-mail address.

Processing means any operation or set of operations performed on personal data with or without the assistance of automated processes, such as collection, recording, organisation, arrangement, storage, adaptation or modification, reading, retrieval, use, disclosure via transmission, distribution or another form of provision, reconciliation or linking, limitation, erasure and destruction.

Data subject means any identified or identifiable natural person whose personal data are processed by the controller.

Controller or 'controller of processing' is the natural or legal person, authority, establishment or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

User comprises all categories of persons affected by data processing. These include our business partners and other visitors to our website.

Please refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR) for the terms used. The terms used, such as 'user', are gender-neutral.

  1. Name and address of the controller

    ACE Stoßdämpfer GmbH
    Albert-Einstein-Str. 15
    DE - 40764 Langenfeld, Germany

    Tel: +49 (0)2173 - 9226-10
    Fax: +49 (0)2173 - 9226-19
    E-Mail info@ace-int.eu

    Representatives of the controller are the Executive Directors Jürgen Roland, Dr. Peter Kremer and Mark Wilhelms

  2. Data protection officer

    We have appointed a data protection officer.

    Jürgen Hoffmann
    stratego IT management GmbH
    gepr. Datenschutzbeauftragter

    Hofäcker road 32
    D-74374 Zaberfeld, Germany

    You can contact our data protection officer by sending an e-mail to datenschutz@ace-int.eu or by sending a letter to our postal address with the reference 'Data protection officer'.

  3. Processing of personal data
    1. Visiting our website
      1. Scope of data processing

        When you visit our website, your browser also transfers certain data to our web server for technical reasons. This involves the following data (server log files):

        • IP address
        • Data and time of request
        • Time zone difference to Greenwich Mean Time (GMT)
        • Content of the request (specific page)
        • Operating system and its access status / HTTP status code
        • Data volume transferred
        • Website from which the request originates ('referrer URL')
        • Browser, language and browser software version
      2. Purpose of data processing

        The storage of this data in log files is needed to ensure the functionality of the website. They serve to optimise the website and safeguard the security of our IT systems.

      3. Legal basis for such processing

        We collect the data based on our legitimate interest as set out in Article 6 Paragraph 1 lit. f GDPR for the purposes of displaying our website and safeguarding its security.

      4. Retention period

        Information in the log files is retained for a maximum period of 52 days for security reasons (e.g. to clarify misuse or fraud) and then deleted. Data that must be retained for longer periods for evidence purposes are excluded from deletion until the incident in question has been fully clarified.

      5. Right of objection and removal

        For technical reasons, the recording of data for the purposes of providing the website and its retention in log files is essential for its operation. The user consequently has no right of objection.

    2. Online-Shop
      1. Scope of data processing

        If you are a commercial customer and wish to use our online shop, you will need to create an online account. You can use it to place future orders more quickly, save more than one shipping address and display your order history.

        In both cases we process the following data: Title, first name, surname, e-mail address, VAT ID No., company name, street, additional address details, postcode, municipality, country, telephone and fax.

      2. Purpose of data processing

        Data is processed for the purposes of executing an order and rendering contractual services

      3. Legal basis for such processing

        We process the data for the purposes of executing a contract. The legal basis for this is Article 6 Paragraph 1 lit. b) GDPR.

      4. Retention period

        The data that we save is deleted once it is no longer required for its intended purpose and there are no statutory retention obligations to prevent deletion. Retention obligations apply for trade and fiscal reasons. In accordance with statutory requirements, data are retained for 6 years pursuant to Section 257 Paragraph 1 of the German Commercial Code (commercial letters, accounting records) and for 10 years pursuant to Section 147 Paragraph 1 of the Fiscal Code (e.g. accounting records, commercial and business letters, documents related to taxation).

      5. Right of objection and removal

        If you have set up a user account, you are entitled to delete it at any time.

        The data processed in connection with an order is subject to commercial and fiscal retention obligations. The user consequently has no right of objection.

    3. Contact form and e-mail contact
      1. Scope of data processing

        A contact form is available on our website which you can use to request a visit or call back. You can also order the new ACE catalogue.

        The data entered in the input mask is transmitted to us and saved if you use this option. This involves the following data: Company name, first name, surname, role, telephone number, fax number, street, postcode, municipality, country, e-mail address and website.

        Alternatively, we offer a contact via the e-mail address info@ace-int.eu on our website. The information that is collected is necessary to process the request. Furthermore, you can voluntarily provide additional information that is necessary from your point of view for processing the contact request. In this case, the e-mail data and the user's personal data transmitted for this purpose are stored, as well as all information contained in the e-mail.

        Data is not forwarded to third parties in this context. The data is exclusively used to process the conversation and deal with the request.

      2. Purpose of data processing

        Processing of the personal data from the input mask serves the sole purpose of facilitating communication. In event of contact being made via e-mail, this includes the necessary legitimate interest in the processing of data. Other personal data processed during the sending process serves to prevent misuse of the contact form and safeguard the security of our IT systems.

        Insofar as your inquiry relates to an existing contractual relationship with us, the processing is carried out for the purpose of fulfilling the contract on the basis of Art. 6 (1) lit. b GDPR. There is no legal or contractual obligation to provide your data, but the processing of your request is not possible without providing the information of the mandatory fields. Insofar as you do not wish to provide this data, please contact us by other means.

      3. Legal basis for such processing

        When contact is established with us (using the contact form or via e-mail), the user's information is processed for the purposes of managing the contact request and its settlement pursuant to Article 6 Paragraph 1 lit. b) GDPR.

      4. Retention period

        The data is erased once it is no longer required to fulfil the purpose of its collection. For the personal data from the contact form input mask and that sent via e-mail, this is the case when the relevant conversation with the user has been concluded. The conversation is deemed concluded once it can be gathered from the circumstances that the situation in question has been fully clarified.

        If we use your inquiry via the contact form or by e-mail on the basis of your consent, we store the collected data of each inquiry for a period of three years, starting with the completion of your inquiry or until you revoke your consent.

        If the inquiry is made via the contact form or by e-mail in the context of a contractual relationship, we store the collected data of each inquiry for a period of ten years from the end of the contractual relationship.

      5. Right of objection and removal

        The user has the right to revoke their consent to the processing of personal data at any time. Should the user make contact with us, they may object to the retention of their personal data at any time. In such a case, the conversation cannot be continued. Please send any objections to info@ace-int.eu. All personal data saved during the establishment of contact will accordingly be deleted.

    4. Applications (career)
      1. Scope of data processing

        If you are interested in working with ACE Stoßdämpfer GmbH, you can submit an application to us online. You will find vacancies that we have advertised under the menu item "Jobs and careers". You can also submit an unsolicited application.

        If you would like to submit an application to us by e-mail, we will process the data you transmit to us for the purposes of managing the application process.

        Your personal data can be viewed by the HR department and the department responsible for the staffing vacancy.

      2. Purpose of data processing

        We process personal data for the purposes of determining whether an employment relationship is justified, particularly for the process of selecting suitable candidates and the administrative implementation of the application process.

      3. Legal basis for such processing

        Legal basis is § 26 para. 1 BDSG-new

      4. Retention period

        Should an application lead to an employment relationship, we will process the data for the purposes of implementing the employment relationship. It will then be recorded in our personnel management system.

        If the application does not lead to an employment relationship, the data will be deleted within 3 months of completion of the application process taking account of the time limit for initiating proceedings under the Equal Opportunity Act, unless the applicant has granted consent pursuant to Article 6 Paragraph 1 lit. a) GDPR and Article 7 GDPR for the long-term retention of their personal data in order to be considered for any new vacancies.

      5. Right of objection and removal

        The user has the option to revoke his consent to the processing of personal data for the future at any time. If the user contacts us by e-mail or by contact form, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. Please send a revocation to info@ace-int.eu. All personal data stored in the course of contacting us will be deleted in this case in accordance with retention periods.

    5. Cookies
      1. Scope of data processing

        Our website uses cookies. Cookies are small text files that are saved on your computer when you visit our website. Cookies do not cause any damage to your computer and do not contain any malware, such as viruses. Cookies contain a character string that enables unique identification of the browser when the website is revisited. Some elements of our website require that the requesting browser can also be identified after a page change. This website uses transient and persistent cookies.

        • Transient cookies are automatically deleted when you close the browser. These particularly include what are known as session cookies. These save a session ID that is used to assign different requests from your browser to the shared session. Your computer can be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.
        • Persistent cookies are automatically deleted after a prescribed period that varies according to cookie. You can delete the cookies at any time via your browser's security settings.
      2. Purpose of data processing

        We use cookies to make our website appealing and user friendly, improve it and speed up requests.

        Some elements of our website require that the requesting browser can also be identified after a page change. This requires that the browser is recognised again after a page change. This includes login information and shopping basket functions.

      3. Legal basis for such data processing

        The legal basis for the processing of personal data using technically essential cookies is Article 6 Paragraph 1 lit. f GDPR.

      4. Retention period

        Session cookies are deleted when the browser is closed.

        Persistent cookies are automatically deleted following a prescribed period.

      5. Right of objection and removal

        As the user you have full control of the use of cookies. By altering the settings in your Internet browser you can adjust them so that cookies are not saved at all or are automatically deleted once your browsing session has ended. Accordingly select 'do not accept cookies' in your browser settings. To do this in Microsoft Internet Explorer, select 'Extras > Internet options > Data protection > Setting'; in Firefox select 'Extras > Settings > Data protection > Cookies'. If you are using another Internet browser, please refer to the instructions for preventing and deleting cookies in the browser help function.

        However, in this case please note that you might not be able to use all functions of our website to their full extent.

        In addition, the first time you visit this domain, you will be asked by means of a cookie-consent-banner whether you agree to cookies and if so, which cookies you agree to. You can accept all cookies or exclude certain categories. If you exclude a cookie category, these cookies will not be set for you. You also have the possibility to edit your cookie settings. To do so, please click on "Cookie settings" in the footer of this website.

    6. Web analytics

      The analysis services used on our website are listed below. Via the integrated consent management tool, you have the option of individually confirming or revoking your consent to the analysis services before using the website.

      1. Google Analytics
        1. Type and scope of processing

          We use Google Analytics provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as an analysis service for the statistical evaluation of our online offer. This includes, for example, the number of views of our online offer, visited subpages and the length of stay of visitors.

          Google Analytics uses cookies and other browser technologies to evaluate user behavior and recognize users.

          This information is used, among other things, to compile reports on website activity.

      2. Legal basis for such processing

        We process data with the help of Google Analytics for the purpose of optimizing our website and for marketing purposes based on your consent pursuant to Art. 6 (1) lit. a. GDPR.

      3. Storage period

        The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Analytics: https://policies.google.com/privacy.

    7. Google Analytics Remarketing
      1. Type and scope of processing

        We have integrated components of DoubleClick by Google on our website. DoubleClick is a brand of Google, under which mainly special online marketing solutions are marketed to advertising agencies and publishers. DoubleClick by Google transfers data to the DoubleClick server with each impression as well as with clicks or other activities.

        Each of these data transfers triggers a cookie request to the browser of the data subject. If the browser accepts this request, DoubleClick sets a cookie in your browser.

        DoubleClick uses a cookie ID that is required for the technical process. The cookie ID is required, for example, to display an ad in a browser. DoubleClick can also use the cookie ID to record which advertisements have already been displayed in a browser in order to avoid duplicate placements. Furthermore, the cookie ID enables DoubleClick to record conversions. Conversions are recorded, for example, if a DoubleClick ad was previously displayed to a user and the user subsequently makes a purchase on the advertiser's website using the same Internet browser.

        A DoubleClick cookie does not contain personal data, but may contain additional campaign identifiers. A campaign identifier serves to identify the campaigns with which you have already been in contact on other websites. As part of this service, Google obtains knowledge of data that Google also uses to generate commission statements. Among other things, Google can track that you have clicked on certain links on our website. In this case, your data will be passed on to the operator of DoubleClick, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Further information and the applicable privacy policy of DoubleClick by Google can be found at https://policies.google.com/privacy.

      2. Legal basis for such processing

        We process your data with the help of the Double-Click cookie for the purpose of optimizing and displaying advertising based on your consent pursuant to Art. 6 (1) lit. a GDPR. You give your consent by setting the use of cookies (cookie banner / Consent Manager), with which you can also declare your revocation at any time with effect for the future pursuant to Art. 7 (3) GDPR. The cookie is used, among other things, to place and display user-relevant advertising and to create reports on advertising campaigns or to improve them. Furthermore, the cookie is used to avoid multiple displays of the same advertisement.Each time you call up one of the individual pages of our website on which a DoubleClick component has been integrated, your browser is automatically prompted by the respective DoubleClick component to transmit data to Google for the purpose of online advertising and the settlement of commissions. There is no legal or contractual obligation to provide your data.If you do not give us your consent, a visit to our website is possible without restriction, but not all functions may be fully available.

      3. Storage period

        The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google DoubleClick: https://policies.google.com/privacy.

    8. Google Services
      1. Type and scope of processing

        We use Google Services from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to access additional services and data from Google Ireland Limited. This involves a transfer of your IP address to Google Ireland Limited. Please note that there is a separate section in this privacy policy for each additional service we use from Google Ireland Limited.

      2. Legal basis for such processing

        The use of Google Services is based on our legitimate interests, i.e. interest in optimizing our online offer pursuant to Art. 6 para. 1 lit. f. GDPR.

      3. Storage period

        The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy statement for Google Services: https://policies.google.com/privacy.

    9. Google Tag Manager
      1. Type and scope of processing

        We use the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is used to manage website tags through one interface and allows us to control the exact integration of services on our website.

      2. Legal basis for such processing

        The use of Google Tag Manager is based on our legitimate interests, i.e. interest in optimizing our online offer according to Art. 6 para. 1 lit. f. GDPR.

      3. Storage period

        The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Tag Manager: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

    10. Google Webfonts
      1. Type and scope of processing

        We use Google Fonts from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as a service to provide fonts for our online offer. To obtain these fonts, you connect to servers of Google Ireland Limited, whereby your IP address is transmitted.

      2. Legal basis for such processing

        The use of Google Fonts is based on our legitimate interests, i.e. interest in a uniform provision as well as the optimization of our online offer according to Art. 6 para. 1 lit. f. GDPR.

      3. Storage period

        The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Fonts: https://policies.google.com/privacy.

    11. Google AdWords
      1. Type and scope of processing

        We have integrated Google Ads on our website. Google Ads is a service provided by Google Ireland Limited to display targeted advertising to users. Google Ads uses cookies and other browser technologies to evaluate user behavior and recognize users.

        Google Ads collects information about visitor behavior on various websites. This information is used to optimize the relevance of advertising. Furthermore, Google Ads delivers targeted advertising based on behavioral profiles and geographic location. Your IP address and other identifiers such as your user agent are transmitted to the provider.

        If you are registered with a Google Ireland Limited service, Google Ads can associate the visit with your account. Even if you are not registered with Google Ireland Limited or have not logged in, it is possible that the provider will find out and store your IP address and other identification features.

        In this case, your data will be passed on to the operator of Google Ads, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

      2. Legal basis for such processing

        We process your data with the help of Google Ads for the purpose of optimizing our website and for marketing purposes based on your consent pursuant to Art. 6 para. 1 lit. a. GDPR.

      3. Storage period

        The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Ads: https://policies.google.com/privacy.

    12. Gstatic
      1. Type and scope of processing

        We use Google CDN to properly deliver the content of our website. Google CDN is a service of Google Ireland Limited, which acts as a content delivery network (CDN) on our website.

        A CDN helps to provide content of our online offer, especially files such as graphics or scripts, faster with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed exclusively for the purposes mentioned above and to maintain the security and functionality of Google CDN.

      2. Legal basis for such processing

        The use of the Content Delivery Network is based on our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offer pursuant to Art. 6 para. 1 lit. f. GDPR.

      3. Storage period

        The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google CDN: https://policies.google.com/privacy.

    13. Google reCAPTCHA
      1. Type and scope of processing

        We have integrated components of Google reCAPTCHA on our website. Google reCAPTCHA is a service of Google Ireland Limited and enables us to distinguish whether a contact request originates from a natural person or is automated by means of a program. When you access this content, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and possibly browser data such as your user agent are transmitted. Furthermore, Google reCAPTCHA records the user's browsing time and mouse movements in order to distinguish automated requests from human ones. This data is processed exclusively for the purposes mentioned above and to maintain the security and functionality of Google reCAPTCHA.

      2. Legal basis for such processing

        The use of the service is based on our legitimate interests, i.e. for protection when submitting forms according to Art. 6 para. 1 lit. f. GDPR.

      3. Storage period

        The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google reCAPTCHA: https://policies.google.com/privacy?hl=en-US.

    14. CDNJS
      1. Type and scope of processing

        We use CDNJS to properly deliver the content on our website. CDNJS is a service of Cloudflare, Inc. which acts as a content delivery network (CDN) on our website.

        A CDN helps to provide content of our online offer, especially files such as graphics or scripts, faster with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to servers of Cloudflare, Inc., whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed solely for the above purposes and to maintain the security and functionality of CDNJS.

      2. Legal basis for such processing

        The use of the Content Delivery Network is based on our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offer pursuant to Art. 6 para. 1 lit. f. GDPR.

      3. Storage period

        The specific storage period of the processed data cannot be influenced by us, but is determined by Cloudflare, Inc. You can find further information in the privacy policy for CDNJS: https://www.cloudflare.com/privacypolicy/.

    15. Cloudflare CDNJS
      1. Type and scope of processing

        We use Cloudflare CDN to properly deliver the content on our website. Cloudflare CDN is a service of Cloudflare, Inc. which acts as a content delivery network (CDN) on our website.

        A CDN helps to provide content of our online offer, especially files such as graphics or scripts, faster with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to servers of Cloudflare, Inc., whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed solely for the above purposes and to maintain the security and functionality of Cloudflare CDN.

      2. Legal basis for such processing

        The use of the Content Delivery Network is based on our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offer pursuant to Art. 6 para. 1 lit. f. GDPR.

      3. Storage period

        The specific storage period of the processed data cannot be influenced by us, but is determined by Cloudflare, Inc. You can find further information in the privacy policy for CDNJS: https://www.cloudflare.com/privacypolicy/.

    16. AWS S3
      1. Type and scope of processing

        We use AWS S3 to properly deliver the content on our website. AWS S3 is a service provided by Amazon Web Services, Inc. which acts as a Content Delivery Network (CDN) on our website.

        A CDN helps to provide content of our online offer, in particular files such as graphics or scripts, more quickly with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to servers of Amazon Web Services, Inc., whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed solely for the above purposes and to maintain the security and functionality of AWS S3.

      2. Legal basis for such processing

        The use of the Content Delivery Network is based on our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offer pursuant to Art. 6 para. 1 lit. f. GDPR.

      3. Storage period

        The specific storage period of the processed data cannot be influenced by us, but is determined by Amazon Web Services, Inc. Further information can be found in the privacy policy for AWS S3: https://aws.amazon.com/de/privacy/.

    17. AWS CloudFront
      1. Type and scope of processing

        We use AWS CloudFront to properly deliver the content on our website. AWS CloudFront is a service provided by Amazon Web Services, Inc. which acts as a Content Delivery Network (CDN) on our website.

        A CDN helps to provide content of our online offer, in particular files such as graphics or scripts, more quickly with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to servers of Amazon Web Services, Inc., whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed solely for the above purposes and to maintain the security and functionality of AWS CloudFront.

      2. Legal basis for such processing

        The use of the Content Delivery Network is based on our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offer pursuant to Art. 6 para. 1 lit. f. GDPR.

      3. Storage period

        The specific storage period of the processed data cannot be influenced by us, but is determined by Amazon Web Services, Inc. For further information, please refer to the AWS CloudFront privacy policy: https://aws.amazon.com/de/privacy/.

    18. Userlike
      1. Type and scope of processing

        We have integrated components of the customer communication platform Userlike on our website. Userlike is a service of Userlike UG (haftungsbeschränkt) and offers us the opportunity to communicate with visitors to our website via chat and to provide targeted assistance with questions. Userlike uses cookies and other browser technologies to evaluate user behavior and recognize users. Furthermore, Userlike is used to store and transmit data entered in chats by means of cookies, including your IP address. In this case, your data is transferred to the operator of Userlike, Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany.

      2. Legal basis for such processing

        The use of Userlike is based on our legitimate interests, i.e. interest in the optimization of our online offer according to Art. 6 para. 1 lit. f. GDPR.

      3. Storage period

        The concrete storage period of the processed data cannot be influenced by us, but is determined by Userlike UG (haftungsbeschränkt). Further information can be found in the privacy policy for Userlike: https://www.userlike.com/data-privacy.

    19. Mouseflow CDN
      1. Type and scope of processing

        We use Mouseflow CDN to properly deliver the content of our website. Mouseflow CDN is a service of Mouseflow, Inc. which acts as a Content Delivery Network (CDN) on our website to provide functionality of other services of Mouseflow, Inc. For said services, you will find a separate section in this Privacy Policy. This section is only about the use of the CDN.

        A CDN helps to provide content of our online offer, in particular files such as graphics or scripts, more quickly with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to servers of Mouseflow, Inc, 501 Congress Ave Suite, 150 Austin, TX 78701, United States, whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Mouseflow CDN.

      2. Legal basis for such processing

        The use of the Content Delivery Network is based on our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offer pursuant to Art. 6 para. 1 lit. f. GDPR.

      3. Storage period

        The specific storage period of the processed data cannot be influenced by us, but is determined by Mouseflow, Inc. Further information can be found in the privacy policy for Mouseflow CDN: https://mouseflow.com/privacy/.

    20. Google Optimize

      This website uses the web analytics service Google Optimize. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. With the help of Google Optimize, so-called A/B tests can be carried out, in which a certain number of visitors to the website are shown slightly different content. Google Optimize uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. The storage of Google Optimize cookies is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize its website.

  4. Mouseflow
    1. Type and scope of processing

      This website uses Mouseflow, a web analytics tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to record randomly selected individual visits (with anonymized IP address only). This creates a log of mouse movements, mouse clicks and keyboard interaction, with the intention of randomly replaying individual visits to this website as so-called session replays as well as evaluating them in the form of so-called heatmaps and deriving potential improvements for this website. The data collected by Mouseflow is not personal and will not be passed on to third parties. The storage and processing of the collected data takes place within the EU.

      We use Mouseflow to improve our website and make it more user-friendly.

    2. Legal basis for such processing

      Our legitimate interest in the data processing by Mouseflow lies in the above-mentioned purposes. The legal basis is Art. 6 para. 1 lit. f GDPR.

    3. Storage period

      We anonymize IP addresses. In the process, the last octet of the IP addresses is removed.

      Mouseflow uses persistent cookies that are automatically deleted after a specified duration.

    4. Possibility of objection and removal

      If you do not want Mouseflow to collect your data, you can object to this on all websites that use Mouseflow by clicking on the following link:

      https://mouseflow.com/opt-out/

      An opt-out cookie will then be set. Please note the following: If you delete your cookies or use the incognito mode of your browser or use another browser, you may still be tracked.

      Furthermore, when you visit this domain for the first time, you will be asked whether and which cookies you agree to. You therefore have the option to object from the outset. Cookies from Mouseflow fall under the category of statistics.

  5. Youtube
    1. Type and scope of processing

      We have integrated YouTube Video on our website. YouTube Video is a component of the video platform of YouTube, LLC, on which users can upload content, share it over the Internet and receive detailed statistics. YouTube Video allows us to integrate content from the platform into our website.

      YouTube Video uses cookies and other browser technologies to analyze user behavior, recognize users, and create user profiles. This information is used, among other things, to analyze the activity of the content listened to and to generate reports. If a user is registered with YouTube, LLC, YouTube Video can associate the videos played with the profile.

      When you access this content, you establish a connection to servers of YouTube, LLC, whereby your IP address and, if applicable, browser data such as your user agent are transmitted.

    2. Legal basis for such processing

      The use of the service is based on our legitimate interests, i.e. interest in a platform-independent provision of content according to Art. 6 para. 1 lit. f. GDPR.

    3. Storage period

      The concrete storage period of the processed data cannot be influenced by us, but is determined by YouTube, LLC. You can find further information in the privacy policy for YouTube Video: https://policies.google.com/privacy.

  6. Google reCAPTCHA
    1. Type and scope of processing

      We have integrated components of Google reCAPTCHA on our website. Google reCAPTCHA is a service of Google Ireland Limited and enables us to distinguish whether a contact request originates from a natural person or is automated by means of a program. When you access this content, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and possibly browser data such as your user agent are transmitted.

      Furthermore, Google reCAPTCHA records the user's dwell time and mouse movements in order to distinguish automated requests from human ones. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Google reCAPTCHA.

    2. Legal basis for such processing

      The use of the service is based on our legitimate interests, i.e. for protection when submitting forms according to Art. 6 para. 1 lit. f. GDPR.

    3. Storage period

      The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google reCAPTCHA: https://policies.google.com/privacy?hl=en-US.

  7. CDNJS
    1. Type and scope of processing

      We use CDNJS to properly deliver the content on our website. CDNJS is a service of Cloudflare, Inc. which acts as a content delivery network (CDN) on our website.

      A CDN helps to provide content of our online offer, especially files such as graphics or scripts, faster with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to servers of Cloudflare, Inc., whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed solely for the above purposes and to maintain the security and functionality of CDNJS.

    2. Legal basis for such processing

      The use of the Content Delivery Network is based on our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offer pursuant to Art. 6 para. 1 lit. f. GDPR.

    3. Storage period

      The specific storage period of the processed data cannot be influenced by us, but is determined by Cloudflare, Inc. You can find further information in the privacy policy for CDNJS: https://www.cloudflare.com/privacypolicy/.

  8. Cloudflare CDN
    1. Type and scope of processing

      We use Cloudflare CDN to properly deliver the content on our website. Cloudflare CDN is a service of Cloudflare, Inc. which acts as a content delivery network (CDN) on our website.

      A CDN helps to provide content of our online offer, especially files such as graphics or scripts, faster with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to servers of Cloudflare, Inc., whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed solely for the above purposes and to maintain the security and functionality of Cloudflare CDN.

    2. Legal basis for such processing

      The use of the Content Delivery Network is based on our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offer pursuant to Art. 6 para. 1 lit. f. GDPR.

    3. Storage period

      The specific storage period of the processed data cannot be influenced by us, but is determined by Cloudflare, Inc. Further information can be found in the privacy policy for Cloudflare CDN: https://www.cloudflare.com/privacypolicy/.

  9. Data privacy

    We take technical, contractual and organisational measures to secure data processing in line with the latest technology. This allows us to ensure that the provisions of data privacy laws, particularly the General Data Protection Regulation, are observed and that the data we process is protected against destruction, loss, modification and unauthorised access. These security measures include the encrypted transmission of data between your browser and our servers. Please note that SSL encryption for transmission over the Internet is only enabled if the key icon appears in the lower menu bar of your browser window and the address begins with https://. SSL (Secure Socket Layer) uses encryption technology to ensure that data transmission is protected against illegal access by third parties. Should this option be unavailable, you can also decide to not send certain information over the Internet.

    All information that you transmit to us is stored and processed on our servers in the Federal Republic of Germany.

  10. Forwarding of data to third parties and third-party providers

    Data is only forwarded to third parties to the extent permitted by law. We only forward the data of users to third parties where it is required for contractual purposes in accordance with Article 6 Paragraph 1 lit. b) GDPR or on the basis of legitimate interests in the profitable and efficient operation of our business pursuant to Article 6 Paragraph 1 lit. f GDPR.

    We engage subcontractors to provide our services as part of order processing in accordance with Article 28 GDPR, particularly for the operation, maintenance and hosting of IT systems. We have made appropriate legal arrangements and taken corresponding technical and organisational steps to safeguard the protection of personal data pursuant to the relevant statutory regulations.

  11. External services and content on our website

    We incorporate external services and content on our website. This takes place on the basis of our legitimate interest in analysing, optimising and profitably operating our online offering as set out in Article 6 Paragraph 1 lit. f GDPR.

    Communication data like date, time and IP address is exchanged between you and the respective provider for technical reasons when such a service is used or the content of third parties is displayed. This specifically involves your IP address, which is required for the presentation of content in your browser.

    The provider of the respective services or content may process your data for their own purposes. Since we have no influence on the data collected by third parties and the processing of such on their part, we cannot provide any binding information on the purpose and scope of the processing of your data.

    More information on the purpose and scope of collection and processing of your data can be found in the privacy notices of the respective provider of the services or content incorporated by us who is responsible under data privacy law.

    The following list provides an overview of third-party providers as well as their content and links to their privacy policies, which contain further information on the processing of data and rights of objection.

    • Should you use third-party payment services (e.g. PayPal, Visa, Mastercard, giropay), payment is processed with the help of the payment service provider CrefoPayment GmbH & Co. KG, Feurigstr. 59, 10827 Berlin (hereinafter "CrefoPay"), to whom we pass on your personal data provided during the order process as well as information about your order in accordance with Art. 6 Para. 1 lit. b GDPR. Your data will only be passed on to CrefoPay for the purpose of payment processing and only to the extent necessary for this. The current CrefoPay data protection guidelines can be found at https://media.crefopay.de/files/AGBs_und_Datenschutzrichtlinien.pdf.

    • Maps are provided by the Google Maps service offered by the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/ Opt out: https://www.google.com/settings/ads/
    • Videos are provided by the YouTube platform offered by the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/ Opt out: https://www.google.com/settings/ads/.

  12. Your rights

    If we process your personal data you are the data subject as set out in the General Data Protection Regulation (GDPR) and have the following rights pertaining to the personal data concerning you:

    • Right to disclosure (Article 15 GDPR)
    • Right to rectification (Article 16 GDPR)
    • Right to erasure (Article 17 GDPR)
    • Right to restriction of processing (Article 18 GDPR)
    • Right to data portability (Article 20 GDPR)
    • Right to object to processing (Article 21 GDPR)
    • Right to lodge a complaint with a supervisory authority (Article 77 GDPR)
  13. Amendments to the Privacy Policy

    We reserve the right to amend the Privacy Policy in order to adapt it to altered legal situations or in the event of amendments to services and data processing. Although this only applies in relation to declarations on data processing. Amendments shall require the consent of the user insofar as user agreements are necessary or elements of the Privacy Policy contain regulations of the contractual relationship with users.

    Please review the content of the Privacy Policy on a regular basis.

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